A few weeks ago I was able to spend some time in Chicago at the National Restaurant Show. Times are tough, no doubt about it. The show certainly had fewer attendees than we have seen in the past. Some of the booths and exhibits were scaled down. Of course some businesses chose to skip the [...]
Everyone has an opinion about what makes a pizza great, and by extension what makes a great pizzeria. We want to find something that we can focus on, some key element that simplifies the process. Well the answer is… Willie Mays. That’s it… Willie Mays! Runs, hits, makes the big plays, steals bases, bangs out [...]
I have some great friends at Nick’s Pizza and Pub in suburban Chicago who have generously shared their unique business philosophy with me over the past few years.
One of the guiding principles of Nick’s is that all food must pass “the Grandma test”. Before bringing a food item to the table, employees must ask themselves if they would serve the [...]